About us

Who we are

One family, one thing. Our mother opened a paper offering shop in Hong Kong and has run it for more than thirty years. For the past ten-odd years she has also been a 神婆 — a spirit medium, the kind people come to see face to face. Our younger sister has worked in the shop for more than twenty years. One of us built this website.

Last updated: 25 September 2026 (Hong Kong time)

What we do

We burn offering packets on your behalf. A packet is a paper bag, addressed like a parcel, filled with paper money and paper goods and then burned — burning is how it is sent. There are four kinds, and they differ by who they are addressed to, not by price: your own ancestors, anyone you may have wronged or owed, the wandering dead who have nobody, and a pet. Each one is described here.

You order online and tell us the names. The packets are packed and written by hand at the family shop, then taken to a burner in Hong Kong and burned together — the work is not passed to a third party.

On ordinary days, once your payment is confirmed, an order is usually burned within three days (festivals excepted). The shop goes to burn once a day, between three and six in the afternoon, Hong Kong time (UTC+8). Which means your packet is burned together with other people’s.

The shop, and the burner

The eight photographs below are real. They are not proof of your order — the photographs of your own packet are taken before it burns and go on your tracking page. These eight are here for a simpler reason: so you can see that somebody is actually doing this.

Rows of empty green floral packet bags standing open on the floor with orange cord handles, waiting to be filled
Empty bags lined up, ready to be filled one by one.
A heap of ingots folded by hand, orange and white paper wrapped around gold and silver foil, piled together
The gold and silver inside, folded one by one.
A packing table piled with folded gold and silver ingots, sheets of paper money, hell banknotes and paper shoes, with four empty packets standing open on the floor in front of it
Filling: everything that goes inside a packet starts on this table.
Stacks of rose-print offering packets inside the shop, piled almost to the ceiling, none written on yet
Stock in the shop: unwritten packets, stacked almost to the ceiling.
Rose-print offering packets packed full of folded gold and silver, standing in the shop waiting to be written on
Filled packets, each one packed full before it is written on.
A batch of written offering packets laid out on the ground in front of a brick burner with fire visible inside the opening; the handwriting on one packet has been pixelated out
At the burner: one batch, burned together.
A batch of written packets lined up on the ground beside the burner, with a small paper house among them
Beside the burner: a batch of written packets, with a small paper house among them.
Offering packets burning inside the mouth of a brick burner, flames and soot-blackened brick around them; the writing on the packets has been pixelated out
Into the fire.

What we hold ourselves to

How the whole thing runs

Every step from order to photographs, and which photograph proves what, is drawn out on the home page — we would rather explain it once, well, than twice.

See the steps and the proof, on the home page →

Reaching us

If you want to start

There is no hurry. If you can do this with your own hands, that is better than having us do it — we have written a good deal on how.

See the four packets Order